(5.0 / 5)2+ Ratings

Ecwid Reviews

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Overall Rating

5.0
2 Reviews
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About Ecwid

Ecwid.com offers a comprehensive suite of products and services designed to help businesses sell online and in-person. Key offerings include:

  1. E-commerce Platform: Provides tools to create and manage online stores, including a user-friendly Instant Site builder, seamless inventory and order management, and integration with existing websites.
  2. Multi-Channel Selling: Enables businesses to sell across various channels such as social media platforms (Facebook, Instagram, TikTok), online marketplaces (Amazon, eBay, Walmart), and physical stores through Point-of-Sale (POS) integration.
  3. Mobile App: Allows businesses to create custom iOS and Android apps for on-the-go selling.
  4. Marketing Tools: Includes automated Google and Facebook ads, email marketing, discount coupons, and SEO tools to attract and retain customers.
  5. Payment and Shipping Integration: Supports over 100 payment and shipping options, including credit cards, PayPal, Apple Pay, and Google Pay. Automates shipping, tax calculations, and inventory tracking.
  6. Customization: Offers extensive customization options for the storefront, checkout page, and customer notifications without coding.
  7. Security: Ensures secure transactions with Level 1 PCI compliance.

Ecwid.com is designed to help businesses of all sizes grow and succeed in the competitive e-commerce landscape.

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Ecwid Customer Reviews (2)

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Georgette Labossière
Georgette Labossière
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May 25, 2024
Harvey Charlton
Harvey Charlton
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May 25, 2024

Ecwid Customer’s Q&A

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Ecwid Features and Benefits

Ecwid.com is a hosted ecommerce platform that offers a variety of features and benefits:

  1. Easy Integration with Existing Websites: Ecwid can easily integrate with existing websites, blogs, or social media pages. This means you can start selling your products without creating a new site from scratch.

  2. Multichannel Selling: With Ecwid, you can sell your products across various channels, including Facebook, Instagram, Amazon, eBay, and Google Shopping. This allows you to reach a wider audience and maximize your sales potential.

  3. Mobile App: Ecwid offers a mobile app for iOS and Android devices, enabling you to manage your store on the go. With the app, you can add and edit products, process orders, and communicate with customers directly from your smartphone or tablet.

  4. Inventory Management: Ecwid provides tools for managing your inventory across all sales channels. This includes syncing inventory, low stock alerts, and the ability to easily add and customize new products.

  5. Automated Marketing Tools: Ecwid offers automated email marketing and targeted ads on social channels. These tools can help you grow your audience and increase brand awareness.

  6. Customizable Design Options: Ecwid provides customizable design options and integrations with other apps and services, allowing you to easily set up an online store on an existing website or social media platform.

  7. Payment Processing: Ecwid offers multiple payment gateways, making it easy for customers to make purchases.

These features make Ecwid a powerful tool for businesses looking to sell products online. It's designed to be user-friendly and doesn't require extensive technical knowledge to set up and manage. Whether you're a small business owner or a large enterprise, Ecwid provides the tools you need to create a successful online store.

Ecwid Pricing

Ecwid.com offers several pricing plans to suit different business needs:

  1. Free Plan: Allows selling up to 5 products with no transaction fees.
  2. Venture Plan: Costs $25/month or $21/month if billed annually. Includes features like a custom domain, discount coupons, and more.
  3. Business Plan: Priced at $45/month or $39/month if billed annually. Offers advanced features such as product variations, wholesale pricing, and more.
  4. Unlimited Plan: Costs $105/month or $89/month if billed annually. Provides all features, including priority support and unlimited product listings.

All plans come with unlimited bandwidth and storage, and there are no setup or transaction fees. The Free Plan is ideal for small businesses starting out, while the Venture, Business, and Unlimited Plans cater to growing and established businesses with more advanced needs.

Payment Method

Ecwid.com offers a variety of payment methods to cater to different customer preferences. These include:

  1. Online Payment Methods: Accepts credit/debit cards, PayPal, cryptocurrency, Apple Pay, and Google Pay.
  2. Manual (Offline) Payment Methods: Options such as cash on delivery, phone order, bank transfer, and invoice are available for customers who prefer not to pay online.
  3. Recurring Subscriptions: Allows businesses to charge customers on a regular basis for products and services.

Ecwid integrates with over 70 third-party payment systems to process transactions, ensuring flexibility and convenience for both merchants and customers. Payment provider availability may vary based on the store's location.

Setting up payment methods involves connecting a payment provider, which handles the transaction process and transfers funds to the merchant's account. This can be done automatically or manually, depending on the provider used.

Offering multiple payment options can increase conversion rates and reduce abandoned carts, enhancing the overall shopping experience.

Ecwid FAQs

FAQ

Ecwid Alternatives

Here are the top 10 alternatives to Ecwid:

  1. PrestaShop: An open-source e-commerce solution powering more than 300,000 online stores worldwide.
  2. Square Online (formerly Weebly): A part of the Square product suite, it takes care of your payments for you, so you can focus on your business.
  3. Shopify: A cloud-based commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels.
  4. Woocommerce: The most popular WordPress eCommerce plugin. It's available for free and packed full of features.
  5. BigCommerce: An e-commerce platform that provides a wide range of features like inventory and order management, email marketing, a loyalty program, and mobile access.
  6. Salesforce Commerce for B2C: A powerful e-commerce solution that offers a wide range of features for business-to-consumer companies.
  7. WIX: A website builder that also offers e-commerce capabilities. It's known for its ease of use and beautiful templates.
  8. Samcart: An e-commerce platform that focuses on optimizing the checkout process to increase conversion rates.
  9. Shopify Plus: A version of Shopify designed for high-volume merchants and large businesses.
  10. Magento: A free and open-source eCommerce platform that offers a hosted option and is useful when you plan to scale up or need a permanent solution when starting out.

These platforms offer a variety of features and tools that can help you build and manage an online store. They are all worth considering as alternatives to Ecwid. Remember to choose the one that best fits your business needs and goals.

FAQ

Ecwid Return Policy?

Ecwid's Return Policy outlines the conditions under which customers can return products. The policy includes the following key points:

  1. Return and Refund Options: Customers can choose between a refund, exchange, or store credit.
  2. Return Procedure: Customers must contact customer support to initiate a return. The product must be returned in its original condition and packaging.
  3. Damaged or Faulty Items: If a product is damaged, faulty, or incorrect, customers can return it for a full refund or exchange.
  4. Non-Refundable Items: Certain items, such as digital products and personalized items, are non-refundable.
  5. Return Fees: Customers may be responsible for return shipping costs unless the product is damaged or incorrect.

A clear and customer-friendly return policy helps build trust and sets expectations for customers. It also reduces the risk of fraud by specifying what is and isn't covered.

FAQ

How To Open A Ecwid Account?

To open an account on Ecwid.com, follow these steps:

  1. Go to the Ecwid login page.
  2. Enter your full name, email and create a password, then click Next: Set up your store.
  3. Alternatively, you can choose to sign up with Apple, Facebook, or Google by clicking the Sign up with Apple, Sign up with Facebook, or Sign up with Google.
  4. Complete registration by answering a few questions about your business.

That's it, now you have a store that is located on your Ecwid Instant Site that is absolutely free. As a new store owner, you will also have a forever-free plan. With Ecwid account created, you can choose to sell on Instant Site, sell on your own website, or sell on Facebook and Instagram. Whatever way to sell you choose, you can manage your store from your Ecwid admin. Navigate to different sections using the menu on the left. For example, go to Website in your Ecwid admin to configure your online store and create a name for it, or go to Catalog to manage your products and orders. You can also upgrade your store plan and chat with customer support when assistance is needed. On the Free plan, live chat support is available during the first 30 days after sign-up. During the initial store setup, you can close your storefront to visitors to be sure no one browses it until you're ready to launch. You can always sign out of your Ecwid account.

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